Creating Value, Empowering Change. Our vision, mission and values guide how we build teams, serve customers and govern our work. Here is what each one means, and how you will see it in practice.
Our vision
To be a leading business enabler, empowering positive change through technology and innovation while creating sustainable value for customers, employees, shareholders, and communities.
Our tagline: Creating Value, Empowering Change
- Who INK wants to be
- A leading business enabler.
- What INK does
- Empowers positive change.
- How INK does it
- Through technology & innovation.
- Why INK does it
- To create sustainable value.
- For whom
- Customers, employees, shareholders, communities.
Our mission
We will achieve our vision by aligning people, customers, and governance into an integrated transformation engine:
Employee First
Building empowered, high-performance teams that lead with purpose and drive innovation.
Customer First
Delivering business-enabling solutions that create positive change and tangible business value.
Compliance First
Creating a culture anchored in strong governance, disciplined compliance, and enterprise-wide accountability that drives operational excellence.
Our core values: I²DEC
Our Values, Our Strength.
Innovation, Integrity, Diversity, Excellence and Customer Centricity. Choose a value to see what it means and how you will see it in our work.
Innovation
Driving progress through bold ideas
Continuously creating and adopting new ideas, technologies, and solutions to stay ahead.
What you see from us
- 8+ INK apps certified on the SAP Store
- 20+ SAP proofs of concept
- AI agents for SAP
Integrity
Doing what’s right, every time
Upholding transparency, ethical conduct, and accountability in every decision and action.
What you see from us
- ISO 27001 certified information security
- Transparent pricing and honest timelines
- An INK quality gate at every SAP Activate phase
Diversity
Different perspectives, stronger together
Embracing different perspectives, cultures, and backgrounds to foster inclusion and collaboration.
What you see from us
- Offices in India, the UAE, Saudi Arabia, Egypt and the United States
- SAP, finance, HR and technology specialists working as one team
Excellence
Setting the standard, exceeding expectations
Striving for the highest standards in performance, quality, and service delivery.
What you see from us
- ISO 9001 certified quality
- 350+ professionals, 70% SAP-certified
- 98% P1 SLA compliance in iCare AMS
Customer Centricity
Building trust, delivering value
Putting customers at the heart of every decision and action to deliver exceptional value.
What you see from us
- 95% client retention
- A dedicated project manager for every AMS client
We are not here just to go live. We are here to go far, together with you and SAP.
Our promise to every client
- Senior SAP experts on your project, not junior staff
- Transparent pricing and honest timelines
- Success measured by your KPIs, not by go-live dates
- Fast decisions, without bureaucracy
- Support and improvement after go-live
- The right people for each engagement
More about INK
Work with a partner that shares your goals
Tell us what success looks like for you. We’ll show how we would measure it, and deliver it.