Salesforce CRM

A sales pipeline your whole team trusts

Two business people shaking hands in an office

Salesforce Sales Cloud set up around how you sell: leads, opportunities, quotes and forecasts, with prices, stock and orders from SAP.

Sales Cloud

leads, deals, quotes and forecasts

Salesforce Partner

INK designs and delivers it

Connected

prices, stock and orders from SAP

Adopted

screens built with your sales team

One pipeline, one forecast, and no more retyping orders into SAP.

What we set up in Sales Cloud

Choose an area to see the problem we solve and what we deliver.

Leads and accounts

The problem

  • Leads sit in inboxes and spreadsheets
  • Duplicate accounts and contacts
  • No clear owner for each customer

What we deliver

  • Lead capture from web forms and campaigns
  • Lead scoring and assignment rules
  • Account and contact model with duplicate rules
  • Territories and account ownership
  • Sales Cloud
  • Web-to-Lead
  • Duplicate rules

The result: every lead reaches the right rep quickly, and every customer has one record.

Opportunities and pipeline

The problem

  • Every rep tracks deals differently
  • Stages that mean nothing to managers
  • Deals stall with no follow-up

What we deliver

  • Opportunity stages that match your sales process
  • Required fields only where they matter
  • Guided selling and next steps
  • Alerts for stalled or slipping deals
  • Opportunities
  • Path
  • Flow

The result: managers see the real pipeline and reps know the next step on every deal.

Quotes and prices

The problem

  • Quotes built in spreadsheets
  • Prices that do not match SAP
  • Approvals by email

What we deliver

  • Products and price books
  • Quote templates with your branding
  • Discount approval rules
  • Customer-specific prices from SAP
  • Quotes
  • Price books
  • Approval processes

The result: quotes go out faster, with the right price and the right approvals.

Forecasts and dashboards

The problem

  • Forecast built by hand each month
  • Different numbers in every meeting
  • No view of win rates

What we deliver

  • Forecast categories and roll-ups
  • Manager and leadership dashboards
  • Win-rate and pipeline reports
  • Sales targets by team and territory
  • Forecasts
  • Reports and dashboards

The result: one forecast everyone trusts, updated as deals move.

From deal to SAP order

The problem

  • Won deals retyped into SAP
  • Reps cannot see stock or credit
  • Sales asks finance for order status

What we deliver

  • Won deal creates the SAP sales order
  • Stock, credit and price checks from SAP
  • Order, delivery and invoice status back in Salesforce
  • Error handling and monitoring
  • SAP S/4HANA
  • SAP Integration Suite

The result: no retyping, fewer order errors, and sales can answer customers straight away.

How we deliver Sales Cloud

  1. Discover

    We map how you sell today: stages, roles, approvals and reports.

    You get: a design based on your real sales process

  2. Design

    We design objects, screens, automation and the link to SAP with your sales leaders.

    You get: a signed-off solution design

  3. Build and migrate

    We configure Sales Cloud, build automation and load your clean data.

    You get: a working system with your own data

  4. Test and train

    Your team tests real scenarios; we train reps and managers.

    You get: users who are ready on day one

  5. Go live and improve

    We support the go-live and tune dashboards and automation as you learn.

    You get: steady adoption after go-live

Related SAP–Salesforce Integration · Marketing Cloud · Salesforce consultants

Plan your Sales Cloud project

Tell us how you sell today and we will show you what Sales Cloud and SAP can do together.

Frequently asked questions

What do you set up in Sales Cloud?

Lead and account management, opportunity stages, quotes, forecasts, territories and dashboards, designed around your sales process.

Can sales reps see SAP prices and stock?

Yes. We connect Sales Cloud to SAP so reps see customer-specific prices, stock and credit status, and won deals become SAP sales orders.

Can you move us from another CRM or from spreadsheets?

Yes. We clean, map and load your accounts, contacts and open deals, and test them with your team before go-live.

How do you make sure people use it?

We design screens with your sales team, keep data entry short, and train managers and reps with your own data.

Not sure where to start?

Spend one day with us mapping a single process. You keep the map, whatever you decide next.