Sales, service and marketing teams work in Salesforce. Finance, supply chain and orders run in SAP. INK is a Salesforce Partner and an SAP Gold Partner, so we design both sides together and make the data flow between them.
INK and Salesforce: Salesforce Partner · Sales, Service, Experience and Marketing Cloud · SAP–Salesforce integration · support after go-live · Salesforce consultants on demand
Which service do I need?
Pick what sounds most like you.
- Manage leads, deals and forecasts
- Handle customer cases on every channel
- Give customers or partners a self-service portal
- Run email campaigns and customer journeys
- Connect Salesforce with our SAP system
- Get support for the Salesforce we already have
We suggest
Sales Cloud
A sales pipeline your whole team trusts
Salesforce Sales Cloud set up around how you sell: leads, opportunities, quotes and forecasts, with prices, stock and orders from SAP.
Go to Sales CloudWe suggest
Service Cloud
Faster answers for every customer, on every channel
Salesforce Service Cloud for case management, email, chat and phone, a shared knowledge base and service dashboards, linked to SAP orders.
Go to Service CloudWe suggest
Experience Cloud (Portals)
Portals your customers and partners actually use
Salesforce Experience Cloud portals for customers, dealers and partners: self-service, orders, cases and documents, with SAP data behind them.
Go to Experience Cloud (Portals)We suggest
Marketing Cloud
Campaigns that reach the right customer at the right time
Salesforce Marketing Cloud for email and multi-step journeys, audience segments and campaign reporting, using your CRM and SAP customer data.
Go to Marketing CloudWe suggest
SAP–Salesforce Integration
One customer record across Salesforce and SAP
Connect Salesforce with SAP S/4HANA or ECC: customers, products, prices, quotes, orders and invoices kept in step, with monitoring.
Go to SAP–Salesforce IntegrationWe suggest
Salesforce Managed Services
Keep Salesforce running well after go-live
Salesforce administration, user support, fixes and enhancements, release testing and health checks, run by one team that also knows your SAP.
Go to Salesforce Managed ServicesFrequently asked questions
Is INK a Salesforce partner?
Yes. INK is a Salesforce Partner and an SAP Gold Partner, so one team can look after both your CRM and your ERP.
Which Salesforce products do you work with?
Sales Cloud, Service Cloud, Experience Cloud and Marketing Cloud, plus integration with SAP and support after go-live.
We run SAP. Why would we use Salesforce?
Many companies keep SAP for finance, supply chain and orders and use Salesforce for sales, service and marketing. We connect the two so customer, product, order and invoice data stay in step.
Can you support a Salesforce org we already have?
Yes. We take over day-to-day administration, fixes, small enhancements and Salesforce release testing.
Can you provide Salesforce consultants for our own team?
Yes. Through Talent Solutions we place Salesforce administrators, developers, consultants and architects, from the same bench that delivers our projects.
Explore this area
Sales Cloud
A sales pipeline your whole team trusts
Learn more →
Service Cloud
Faster answers for every customer, on every channel
Learn more →
Experience Cloud (Portals)
Portals your customers and partners actually use
Learn more →
Marketing Cloud
Campaigns that reach the right customer at the right time
Learn more →
SAP–Salesforce Integration
One customer record across Salesforce and SAP
Learn more →
Salesforce Managed Services
Keep Salesforce running well after go-live
Learn more →